Where can I use my eGift?
When will my eGift expire?
How can I check the balance and validity of my eGift?
My eGift has not been activated at purchase / has no value. What should I do?
Do I need to print my eGift in order to redeem it?
How much can I purchase a gift card for?
I am having problems ordering a giftcard online. What should I do?
Can I cancel an order?
I ordered the wrong gift card. What can I do?
I put the wrong amount on a gift card. What can I do?
Can I return the gift cards?
Which methods of payment do you accept?
My payment is not being accepted. What can I do?
Can I use another gift card to buy a gift card?
How long will my physical gift card delivery take?
Standard 1st Class Royal Mail Signed For - Order before 12pm for next working day delivery (including Saturdays). This method also provides online delivery confirmation.
Royal Mail Special Delivery Guaranteed - Order before 12pm for next working day delivery by 9am (including Saturdays).